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Privacy Policy

About this Privacy Policy is committed to ensuring that your privacy is protected when personal information about you is provided to us and to other users of this website (the Site). Throughout the remainder of this Privacy Policy, references to "we" or "us" shall mean Please read this Privacy Policy carefully. It explains:

By entering the Site, you are accepting the terms of this Privacy Policy. If we change our Privacy Policy while the Site remains active, we will post the new Privacy Policy on the Site. This Privacy Policy was last updated on 22nd August 2011.

We welcome your views about our website and our Privacy Policy. If you would like to contact us with your views, please email

Please note that, if you are under 16 years old and you are providing us with any personal information, you must provide us with the name and address of your parent or guardian. We will let him or her know that you are providing us with personal information and seek any necessary consents from him or her.

What personal information do we hold?

We hold the following personal information:

  • information which you voluntarily provide to us when using the Site (including, without limitation, your name, postal address(es), telephone number(s) and e-mail address(es)); and
  • information about your use of the Site.

For what purposes do we hold personal information?

We hold the information which you provide to us:

  • for our own administrative, sales, marketing and service development purposes;
  • for direct marketing purposes;
  • for the exchange of personal information between users; and
  • for arbitration purposes.

Depending on the information which you have provided to us, we may contact you by letter, e-mail, fax, telephone or SMS. If you would rather not be contacted by us, please let us know at the address noted below.

Unless you object in writing to us at the time the relevant personal information is collected, you consent to our use of the information set out or referred to in this Privacy Policy.

Unless we have your prior consent, we shall not sell, rent, trade or share any personal information which we hold except that:

  • we may disclose information which is held by us where required to do so by law or in connection with legal proceedings;
  • we may disclose aggregate statistics to third parties which are made up from statistics in respect of individual persons but these statistics will not include personally identifying information;
  • we may disclose personal information to our legal, accounting, marketing or other professional advisers, our website hosts and our courier, postal or transport providers, and insurers (names and addresses only in the latter case); and
  • we may disclose personal information to our agents and service providers

Should we wish to use your personal information for a purpose not permitted under this Privacy Policy, we will contact you to seek your consent.

We will ensure to take all reasonable steps to keep accurate and up to date any information which we hold about you. If, at any time, you discover that information held about you is incorrect, you should contact us at to have the information corrected.

For how long do we hold personal information?

We will not hold on to any personal information for any longer than is reasonably necessary for the purposes noted above.

What procedures do we use to protect your privacy?

We undertake to process the personal information which we collect in accordance with the principles of the Data Protection Act 1998 and other applicable laws relating to data protection which may be in force from time to time.

We have security procedures covering the storage and disclosure of your information (although we do not warrant that this is the case) in order to prevent unauthorised access. This means that we may ask for proof of identity before disclosing personal information to you.

The Site contains links to other websites. Equally, other websites may provide links to the Site. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to read the privacy policies, if any, of each and every website which you use.

Please note that the Internet is not a secure medium. When submitting personal information to us using the Internet, your details may not be secure from access by third parties. The submission of personal information to us using the Internet is therefore made at your own risk.

You are entitled by law to receive a copy of personal information or data about you which is held by us on payment of £10 (or such other sum as may be prescribed by law from time to time).

We will also, on written request from you, amend any personal information which we hold about you. Where we amend the personal information which we hold about you, we will generally retain a copy of the previous version for our records. However, as noted above, we will not hold on to any personal information for any longer than is necessary for the purposes noted above.


The Site makes use of "cookies". Cookies are data that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most web sites, including ours, can facilitate a user's ongoing access to and use of a site. They allow us to customise the Site to your needs. If you do not want information collected through the use of cookies, most web browsers allow you to easily deny or accept the cookie feature. You should refer to the documentation for your particular web browser for instructions as to how to prevent websites using cookies on your computer. However, you should note that cookies may be necessary to provide you with some features of our on-line services.

Contact Details

You can contact us via email at