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An internal server error message isn't particularly useful Dodge Send a noteboard - 10/09/2009 05:37:43 PM
Does he have any success on a different browser (firefox, for example)?

Can you ask him to open a command window (click start, run, type "cmd" without quotes, click ok) and type 'ping www.readandfindout.com' (again without the quotes) in the window that appears and hit enter.

Does he see something like this:

Ping statistics for 97.107.130.237:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 84ms, Maximum = 173ms, Average = 106ms


If not, what happens?

Can you also ask him to do the following:

1.Open Internet Explorer

2.Go to "Tools" --> "Internet Options"

3.Click on the "Advanced" tab

4.Uncheck "Show Friendly Error Message"

5.Click "OK"

6.Reload the page, he should now see a more detailed error message.
~ The Artful Dodger ~
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So Damookster can't access readandfindout.com - 10/09/2009 04:21:50 PM 939 Views
If I recall correctly... - 10/09/2009 04:24:48 PM 671 Views
it's always the cookies... - 10/09/2009 04:38:05 PM 717 Views
*NM* - 10/09/2009 04:42:13 PM 236 Views
Maybe... - 10/09/2009 05:11:03 PM 621 Views
I thought I remembered somebody talking about this over on wotmania before it went away. - 10/09/2009 05:15:11 PM 559 Views
It was Elaine. - 10/09/2009 09:38:18 PM 527 Views
Well, her issue was that work was blocking it... - 10/09/2009 09:41:58 PM 567 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 09:53:45 PM 645 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 10:00:07 PM 541 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 10:02:01 PM 541 Views
We'll pull you through the portal, Mookie! - 10/09/2009 05:09:56 PM 524 Views
An internal server error message isn't particularly useful - 10/09/2009 05:37:43 PM 724 Views
I relayed this to him. Well see what he replies. *NM* - 10/09/2009 06:46:43 PM 220 Views
Re: I relayed this to him. Well see what he replies. - 10/09/2009 08:57:55 PM 676 Views
Here is his reply, - 10/09/2009 09:41:42 PM 551 Views
Re: Here is his reply, - 10/09/2009 09:48:30 PM 609 Views
Ok, here are his results, - 10/09/2009 11:23:45 PM 588 Views
Re: Ok, here are his results, - 11/09/2009 01:10:19 AM 627 Views
I tried what you suggested... - 12/09/2009 02:05:05 AM 552 Views
I sometimes get that error - 10/09/2009 06:32:55 PM 553 Views
Proof that there is a God? - 10/09/2009 10:21:16 PM 594 Views
- 11/09/2009 01:25:42 AM 646 Views
Oh you finally made it! - 11/09/2009 05:02:49 AM 548 Views
from my work laptop... - 12/09/2009 02:02:25 AM 537 Views

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