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An internal server error message isn't particularly useful Dodge Send a noteboard - 10/09/2009 05:37:43 PM
Does he have any success on a different browser (firefox, for example)?

Can you ask him to open a command window (click start, run, type "cmd" without quotes, click ok) and type 'ping www.readandfindout.com' (again without the quotes) in the window that appears and hit enter.

Does he see something like this:

Ping statistics for 97.107.130.237:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 84ms, Maximum = 173ms, Average = 106ms


If not, what happens?

Can you also ask him to do the following:

1.Open Internet Explorer

2.Go to "Tools" --> "Internet Options"

3.Click on the "Advanced" tab

4.Uncheck "Show Friendly Error Message"

5.Click "OK"

6.Reload the page, he should now see a more detailed error message.
~ The Artful Dodger ~
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So Damookster can't access readandfindout.com - 10/09/2009 04:21:50 PM 1107 Views
If I recall correctly... - 10/09/2009 04:24:48 PM 823 Views
it's always the cookies... - 10/09/2009 04:38:05 PM 882 Views
*NM* - 10/09/2009 04:42:13 PM 308 Views
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I thought I remembered somebody talking about this over on wotmania before it went away. - 10/09/2009 05:15:11 PM 717 Views
It was Elaine. - 10/09/2009 09:38:18 PM 679 Views
Well, her issue was that work was blocking it... - 10/09/2009 09:41:58 PM 727 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 09:53:45 PM 834 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 10:00:07 PM 667 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 10:02:01 PM 697 Views
We'll pull you through the portal, Mookie! - 10/09/2009 05:09:56 PM 680 Views
An internal server error message isn't particularly useful - 10/09/2009 05:37:43 PM 898 Views
I relayed this to him. Well see what he replies. *NM* - 10/09/2009 06:46:43 PM 305 Views
Re: I relayed this to him. Well see what he replies. - 10/09/2009 08:57:55 PM 872 Views
Here is his reply, - 10/09/2009 09:41:42 PM 708 Views
Re: Here is his reply, - 10/09/2009 09:48:30 PM 793 Views
Ok, here are his results, - 10/09/2009 11:23:45 PM 748 Views
Re: Ok, here are his results, - 11/09/2009 01:10:19 AM 799 Views
I tried what you suggested... - 12/09/2009 02:05:05 AM 704 Views
I sometimes get that error - 10/09/2009 06:32:55 PM 712 Views
Proof that there is a God? - 10/09/2009 10:21:16 PM 754 Views
- 11/09/2009 01:25:42 AM 809 Views
Oh you finally made it! - 11/09/2009 05:02:49 AM 708 Views
from my work laptop... - 12/09/2009 02:02:25 AM 699 Views

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