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An internal server error message isn't particularly useful Dodge Send a noteboard - 10/09/2009 05:37:43 PM
Does he have any success on a different browser (firefox, for example)?

Can you ask him to open a command window (click start, run, type "cmd" without quotes, click ok) and type 'ping www.readandfindout.com' (again without the quotes) in the window that appears and hit enter.

Does he see something like this:

Ping statistics for 97.107.130.237:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 84ms, Maximum = 173ms, Average = 106ms


If not, what happens?

Can you also ask him to do the following:

1.Open Internet Explorer

2.Go to "Tools" --> "Internet Options"

3.Click on the "Advanced" tab

4.Uncheck "Show Friendly Error Message"

5.Click "OK"

6.Reload the page, he should now see a more detailed error message.
~ The Artful Dodger ~
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So Damookster can't access readandfindout.com - 10/09/2009 04:21:50 PM 1082 Views
If I recall correctly... - 10/09/2009 04:24:48 PM 803 Views
it's always the cookies... - 10/09/2009 04:38:05 PM 855 Views
*NM* - 10/09/2009 04:42:13 PM 298 Views
Maybe... - 10/09/2009 05:11:03 PM 746 Views
I thought I remembered somebody talking about this over on wotmania before it went away. - 10/09/2009 05:15:11 PM 691 Views
It was Elaine. - 10/09/2009 09:38:18 PM 652 Views
Well, her issue was that work was blocking it... - 10/09/2009 09:41:58 PM 697 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 09:53:45 PM 788 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 10:00:07 PM 642 Views
Re: Well, her issue was that work was blocking it... - 10/09/2009 10:02:01 PM 668 Views
We'll pull you through the portal, Mookie! - 10/09/2009 05:09:56 PM 653 Views
An internal server error message isn't particularly useful - 10/09/2009 05:37:43 PM 851 Views
I relayed this to him. Well see what he replies. *NM* - 10/09/2009 06:46:43 PM 288 Views
Re: I relayed this to him. Well see what he replies. - 10/09/2009 08:57:55 PM 821 Views
Here is his reply, - 10/09/2009 09:41:42 PM 682 Views
Re: Here is his reply, - 10/09/2009 09:48:30 PM 745 Views
Ok, here are his results, - 10/09/2009 11:23:45 PM 721 Views
Re: Ok, here are his results, - 11/09/2009 01:10:19 AM 748 Views
I tried what you suggested... - 12/09/2009 02:05:05 AM 677 Views
I sometimes get that error - 10/09/2009 06:32:55 PM 683 Views
Proof that there is a God? - 10/09/2009 10:21:16 PM 729 Views
- 11/09/2009 01:25:42 AM 779 Views
Oh you finally made it! - 11/09/2009 05:02:49 AM 677 Views
from my work laptop... - 12/09/2009 02:02:25 AM 670 Views

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