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Yeah, I can understand that opinion. Different strokes, i guess. Aemon Send a noteboard - 17/02/2011 09:32:51 PM
I just feel comfortable being "in public." Shopping in a big chain is like hanging out in the park with friends. It's anonymous, everything is nicely arranged and well marked, etc. Shopping at an independent is like traipsing into your neighbor's backyard to throw a BBQ. Sure they've got some nice lawn furniture, but it's cramped, the neighbors are watching from the window, you're not sure if you're allowed to use their stuff, etc.

...Sorry, I really enjoy making up bad analogies. :P Point is, shopping at an independent is like invading someone's home (which is what many independent businesses literally are, in some case). They each have their own set of rules and customs, you have to nicely socialize with the proprietor whether you want to or not, you feel guilty if you don't buy something, and so on. It's just really not my cup of tea. I don't mind making a specific trip to "explore" some interesting shops from time to time (perhaps as a tourist activity, or whatever), but I don't want to go through all that for my everyday purchases.
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Borders (chain bookstore) files for bankruptcy, will close some stores, and restructure - 17/02/2011 06:58:36 PM 888 Views
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Most brick-and-mortar stores don't excel in personal customer service. - 17/02/2011 09:57:07 PM 556 Views
Re: Most brick-and-mortar stores don't excel in personal customer service. - 18/02/2011 01:38:27 AM 599 Views
Re: Most brick-and-mortar stores don't excel in personal customer service. - 18/02/2011 02:50:06 AM 550 Views
Exactly. - 18/02/2011 02:26:23 PM 546 Views
I had a similar thought on customer service. - 18/02/2011 02:50:58 AM 520 Views
Re: customer service. - 18/02/2011 04:55:51 PM 548 Views
You are the exception though, at least in terms of the book selection. - 18/02/2011 02:21:46 PM 651 Views
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Yeah, I can understand that opinion. Different strokes, i guess. - 17/02/2011 09:32:51 PM 535 Views
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Consistent Experience - - the worse experience - 18/02/2011 01:40:31 PM 582 Views
I guess that would depend on what you are trying to experience - 18/02/2011 08:27:43 PM 730 Views
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