Active Users:348 Time:08/04/2026 05:10:02 AM
Yeah, customer 'service' at utilities might as well be renamed customer torture in most cases... Legolas Send a noteboard - 14/01/2023 01:35:31 AM

View original postObviously, everyone else I dealt with before the amazingly helpful lady today was either incompetent or didn't give a shit. Or both. It's a sad commentary when one is left feeling gratitude for someone who actually does her job.

It doesn't often happen that I'm even more cynical than you but this is one case where I do actually see malice and not mere incompetence or carelessness. On the part of the company, obviously, not the individual employees. The helpful people are the ones doing their job wrong, as far as their employer is concerned...
Reply to message
Like everything in 2023, retiring is a pain in the ass. - 12/01/2023 06:40:34 PM 528 Views
Cheers - 12/01/2023 08:44:16 PM 388 Views
Bureaucracies suck - 12/01/2023 10:32:58 PM 318 Views
Well you feel better and enjoy the weather *NM* - 12/01/2023 10:42:39 PM 172 Views
Thanks! *NM* - 13/01/2023 12:34:33 AM 176 Views
I mean... maybe a threat? - 12/01/2023 08:58:14 PM 316 Views
AT&T is bad but so is everyone else. - 12/01/2023 10:24:03 PM 317 Views
I used to get collections calls ALL THE TIME - 13/01/2023 03:42:33 AM 375 Views
The time tax is real - 12/01/2023 11:55:44 PM 497 Views
Absolutely true - 13/01/2023 12:33:31 AM 290 Views
Don't you have oodles of time now? - 13/01/2023 09:28:52 AM 394 Views
Re: Don't you have oodles of time now? - 14/01/2023 05:44:32 PM 346 Views
Yeah, customer 'service' at utilities might as well be renamed customer torture in most cases... - 14/01/2023 01:35:31 AM 369 Views
You're not wrong - 14/01/2023 04:25:47 PM 325 Views

Reply to Message