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I typically say something along the lines of "And who am I speaking to?" LadyLorraine Send a noteboard - 22/09/2010 09:27:05 PM
if, that is, they don't tell me right off the bat, which most people do.

I don't think your boss did anything wrong. when you answer the phone, you are representing your company. even if YOU think you sound friendly enough to not sound rude only asking "who is this?" or similar, you may be wrong. I sound HORRIBLY depressed over the phone, even though I may be perfectly happy, so I feel comfortable suggesting that you may not sound as friendly as you think you do. You should at least take your boss' comment under consideration instead of blowing off how you might be representing him.
Still Empress of the Poofy Purple Pillow Pile Palace!!
Continued Love of my Aussie <3
This message last edited by LadyLorraine on 22/09/2010 at 09:27:35 PM
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. - 22/09/2010 08:19:28 PM 1614 Views
I think "May I ask who's calling" is more polite. - 22/09/2010 08:26:55 PM 1039 Views
. - 22/09/2010 08:31:17 PM 997 Views
Well, but... - 22/09/2010 08:42:22 PM 1078 Views
. - 22/09/2010 09:05:01 PM 955 Views
you may not BE a receptionist... - 22/09/2010 09:20:09 PM 1106 Views
"And your name, so I can tell (the person you asked for)?" *NM* - 23/09/2010 12:34:18 AM 482 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:33:24 PM 1071 Views
. - 22/09/2010 08:38:45 PM 907 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:55:34 PM 1253 Views
Well, the whole asking permission bit is part of being polite. *NM* - 22/09/2010 09:05:43 PM 445 Views
. - 22/09/2010 09:06:47 PM 950 Views
Not so good for the phone answering, then. *NM* - 22/09/2010 11:29:34 PM 480 Views
Hmm... - 22/09/2010 08:59:23 PM 1107 Views
It's "who" *NM* - 22/09/2010 09:50:15 PM 474 Views
Quite true - 22/09/2010 10:07:46 PM 1056 Views
I say, "May I ask who's calling?" - 22/09/2010 09:00:10 PM 1042 Views
What do you do if they say "No" ? - 22/09/2010 09:43:42 PM 986 Views
Than you say. ''Ok." They may have a reason for not disclosing their name. - 22/09/2010 09:49:56 PM 1001 Views
That reason is often that they are nutters. - 22/09/2010 10:29:19 PM 1108 Views
I hate it when people pull the "attorney-client privilege" thing. - 22/09/2010 11:31:01 PM 903 Views
They are almost invariably nutters. - 23/09/2010 01:45:41 PM 1352 Views
Tools! - 22/09/2010 10:13:32 PM 973 Views
I usually ask: "Who am I speaking with, again?" - 22/09/2010 09:12:29 PM 1082 Views
I'm of the opinion that when you are at work, you represent your employer - 22/09/2010 09:14:58 PM 1208 Views
^ this. *NM* - 22/09/2010 09:23:00 PM 457 Views
+1 *NM* - 22/09/2010 10:10:59 PM 540 Views
I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:27:05 PM 1137 Views
Re: I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:40:10 PM 1148 Views
well, i can sympathize with that a bit at least - 22/09/2010 10:00:34 PM 1273 Views
"Who should I say is calling?" *NM* - 22/09/2010 09:41:57 PM 455 Views
This. It's polite, and asks the question correctly. - 23/09/2010 02:05:01 AM 954 Views
I usually say "Who may I say is calling?" but that works too... - 23/09/2010 01:59:03 PM 1364 Views
language games..... - 22/09/2010 09:42:35 PM 1032 Views
There would be apoplectic outcries if I answered the phone in such a way - 22/09/2010 09:45:56 PM 1190 Views
yeah.... i'm happy i get to be informal! - 23/09/2010 02:58:31 AM 1067 Views
Who is this? is unprofessional - 22/09/2010 09:45:05 PM 1059 Views
Re: Who is this? is unprofessional - 22/09/2010 09:48:58 PM 1234 Views
Re: Who is this? is unprofessional - 22/09/2010 09:54:13 PM 1037 Views
it is not US standards. *NM* - 22/09/2010 10:03:47 PM 492 Views
good. *NM* - 22/09/2010 10:13:22 PM 538 Views
I generally don't because - 22/09/2010 10:43:38 PM 924 Views
well fair enough... - 23/09/2010 08:07:08 AM 1026 Views
it doesn't matter if you HAVE to know their name. - 22/09/2010 10:07:18 PM 1101 Views
You are being silly and immature. - 22/09/2010 09:49:20 PM 911 Views
Thanks for your input? - 22/09/2010 10:17:21 PM 1132 Views
I usually say, "B*tch, who you be!?" - 22/09/2010 10:13:57 PM 1014 Views
Do you pronounce that with a click sound? - 22/09/2010 10:15:29 PM 1042 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 10:29:33 PM 857 Views
Perfect. *NM* - 23/09/2010 12:47:14 AM 529 Views
No you are *NM* - 23/09/2010 11:53:07 AM 522 Views
Who is this? always comes across as rude. *NM* - 22/09/2010 11:17:31 PM 456 Views
"Who may I say is calling, please?" is short and polite. - 23/09/2010 01:13:43 AM 988 Views
when someone asks me "may I ask who's calling?"... - 23/09/2010 03:29:30 AM 964 Views
that's because you're a tool - 23/09/2010 03:39:08 AM 1289 Views
because it amuses me *NM* - 23/09/2010 03:41:18 AM 478 Views
Huh - 15/07/2015 02:06:55 PM 583 Views

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