Active Users:676 Time:24/03/2026 03:25:12 PM
Back to Messageboard Post New Thread Search Help Stats Rules
It's not just bookstores. Aemon Send a noteboard - 17/02/2011 08:55:32 PM
All brick-and-mortar stores suffer from high overhead and poor selection, while excelling in personalized customer service. Is there something that makes "the big bookstore" in particular such an anachronism?
Reply to message
Borders (chain bookstore) files for bankruptcy, will close some stores, and restructure Roland00 - 17/02/2011 06:58:36 PM 1171 Views
The only book store I have near me is a Borders. Avendesora - 17/02/2011 07:01:25 PM 831 Views
You should move to Edinburgh Camilla - 17/02/2011 09:15:45 PM 819 Views
I might visit Edinburgh someday. Avendesora - 18/02/2011 12:31:46 PM 797 Views
Edinburgh's not your typical city. Rebekah - 18/02/2011 06:08:26 PM 823 Views
Uh, no it doesn't. Nebhead - 18/02/2011 12:54:43 PM 936 Views
Over 30 bookshops, 1900 inhabitants... Nebhead - 18/02/2011 12:56:19 PM 967 Views
Wales doesn't count. *NM* Camilla - 18/02/2011 12:56:24 PM 417 Views
I love Hay-on_wye. It's a beautiful place. Nebhead - 18/02/2011 12:57:49 PM 935 Views
Re: I love Hay-on_wye. It's a beautiful place. Camilla - 18/02/2011 10:18:09 PM 867 Views
Ours is closing. Kaldric - 17/02/2011 07:03:44 PM 849 Views
It's a natural evolution. Tom - 17/02/2011 07:14:29 PM 872 Views
It's not just bookstores. Aemon - 17/02/2011 08:55:32 PM 823 Views
Most brick-and-mortar stores don't excel in personal customer service. Tom - 17/02/2011 09:57:07 PM 807 Views
Re: Most brick-and-mortar stores don't excel in personal customer service. Aemon - 18/02/2011 01:38:27 AM 862 Views
Re: Most brick-and-mortar stores don't excel in personal customer service. TaskmasterJack - 18/02/2011 02:50:06 AM 797 Views
Exactly. Tom - 18/02/2011 02:26:23 PM 805 Views
I had a similar thought on customer service. TaskmasterJack - 18/02/2011 02:50:58 AM 783 Views
Re: customer service. Palatine - 18/02/2011 04:55:51 PM 804 Views
You are the exception though, at least in terms of the book selection. lord-of-shadow - 18/02/2011 02:21:46 PM 946 Views
NOOOOOOOOOO! LordPerrin - 17/02/2011 07:19:02 PM 830 Views
I am not a fan of chain bookstores Camilla - 17/02/2011 07:43:08 PM 862 Views
I actually prefer the chains. Aemon - 17/02/2011 09:12:05 PM 785 Views
``Consistent experiences'' are the bane of my existence Camilla - 17/02/2011 09:14:24 PM 724 Views
Yeah, I can understand that opinion. Different strokes, i guess. Aemon - 17/02/2011 09:32:51 PM 803 Views
Have you seen Dave Gorman's America Unchained? snoopcester - 18/02/2011 11:48:50 AM 848 Views
I have not Camilla - 18/02/2011 11:50:02 AM 757 Views
There is a book and a DVD snoopcester - 18/02/2011 11:58:12 AM 758 Views
Consistent Experience - - the worse experience wheelwright - 18/02/2011 01:40:31 PM 847 Views
I guess that would depend on what you are trying to experience random thoughts - 18/02/2011 08:27:43 PM 993 Views
I think they've held out so long because of the coffee Isaac - 17/02/2011 08:34:53 PM 767 Views
5 of the 6 Borders stores near me are closing, and, I have to say, I'm not a bit upset. Aemon - 17/02/2011 09:23:01 PM 874 Views
It's funny, I have almost exactly the opposite experience. Craig - 17/02/2011 10:05:52 PM 1001 Views
Felt so strongly I submitted it twice. *NM* Craig - 17/02/2011 10:06:04 PM 472 Views
And I always avoided Barnes and Noble because... everynametaken - 18/02/2011 02:52:51 AM 793 Views
B&N tends to have the better selection for my tastes, but I prefer Border's atmosphere. *NM* lord-of-shadow - 18/02/2011 02:17:49 PM 553 Views
As a Michigander I am pretty bummed. everynametaken - 18/02/2011 04:49:35 AM 826 Views
Back to Messageboard Post New Thread Search Help Stats Rules

Reply to Message

Block Quote Paragraph Quote
Formatting
Smiley Codes