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Yeah, customer 'service' at utilities might as well be renamed customer torture in most cases... Legolas Send a noteboard - 14/01/2023 01:35:31 AM

View original postObviously, everyone else I dealt with before the amazingly helpful lady today was either incompetent or didn't give a shit. Or both. It's a sad commentary when one is left feeling gratitude for someone who actually does her job.

It doesn't often happen that I'm even more cynical than you but this is one case where I do actually see malice and not mere incompetence or carelessness. On the part of the company, obviously, not the individual employees. The helpful people are the ones doing their job wrong, as far as their employer is concerned...
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Re: Don't you have oodles of time now? - 14/01/2023 05:44:32 PM 71 Views
Yeah, customer 'service' at utilities might as well be renamed customer torture in most cases... - 14/01/2023 01:35:31 AM 88 Views
You're not wrong - 14/01/2023 04:25:47 PM 78 Views

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