Active Users:991 Time:07/11/2025 05:14:35 PM
Yeah, customer 'service' at utilities might as well be renamed customer torture in most cases... Legolas Send a noteboard - 14/01/2023 01:35:31 AM

View original postObviously, everyone else I dealt with before the amazingly helpful lady today was either incompetent or didn't give a shit. Or both. It's a sad commentary when one is left feeling gratitude for someone who actually does her job.

It doesn't often happen that I'm even more cynical than you but this is one case where I do actually see malice and not mere incompetence or carelessness. On the part of the company, obviously, not the individual employees. The helpful people are the ones doing their job wrong, as far as their employer is concerned...
Reply to message
Like everything in 2023, retiring is a pain in the ass. - 12/01/2023 06:40:34 PM 468 Views
Cheers - 12/01/2023 08:44:16 PM 331 Views
Bureaucracies suck - 12/01/2023 10:32:58 PM 263 Views
Well you feel better and enjoy the weather *NM* - 12/01/2023 10:42:39 PM 150 Views
Thanks! *NM* - 13/01/2023 12:34:33 AM 147 Views
I mean... maybe a threat? - 12/01/2023 08:58:14 PM 261 Views
AT&T is bad but so is everyone else. - 12/01/2023 10:24:03 PM 259 Views
I used to get collections calls ALL THE TIME - 13/01/2023 03:42:33 AM 318 Views
The time tax is real - 12/01/2023 11:55:44 PM 427 Views
Absolutely true - 13/01/2023 12:33:31 AM 238 Views
Don't you have oodles of time now? - 13/01/2023 09:28:52 AM 339 Views
Re: Don't you have oodles of time now? - 14/01/2023 05:44:32 PM 292 Views
Yeah, customer 'service' at utilities might as well be renamed customer torture in most cases... - 14/01/2023 01:35:31 AM 313 Views
You're not wrong - 14/01/2023 04:25:47 PM 267 Views

Reply to Message