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I typically say something along the lines of "And who am I speaking to?" LadyLorraine Send a noteboard - 22/09/2010 09:27:05 PM
if, that is, they don't tell me right off the bat, which most people do.

I don't think your boss did anything wrong. when you answer the phone, you are representing your company. even if YOU think you sound friendly enough to not sound rude only asking "who is this?" or similar, you may be wrong. I sound HORRIBLY depressed over the phone, even though I may be perfectly happy, so I feel comfortable suggesting that you may not sound as friendly as you think you do. You should at least take your boss' comment under consideration instead of blowing off how you might be representing him.
Still Empress of the Poofy Purple Pillow Pile Palace!!
Continued Love of my Aussie <3
This message last edited by LadyLorraine on 22/09/2010 at 09:27:35 PM
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. - 22/09/2010 08:19:28 PM 1643 Views
I think "May I ask who's calling" is more polite. - 22/09/2010 08:26:55 PM 1068 Views
. - 22/09/2010 08:31:17 PM 1027 Views
Well, but... - 22/09/2010 08:42:22 PM 1110 Views
. - 22/09/2010 09:05:01 PM 984 Views
you may not BE a receptionist... - 22/09/2010 09:20:09 PM 1135 Views
"And your name, so I can tell (the person you asked for)?" *NM* - 23/09/2010 12:34:18 AM 498 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:33:24 PM 1098 Views
. - 22/09/2010 08:38:45 PM 953 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:55:34 PM 1285 Views
Well, the whole asking permission bit is part of being polite. *NM* - 22/09/2010 09:05:43 PM 457 Views
. - 22/09/2010 09:06:47 PM 980 Views
Not so good for the phone answering, then. *NM* - 22/09/2010 11:29:34 PM 494 Views
Hmm... - 22/09/2010 08:59:23 PM 1141 Views
It's "who" *NM* - 22/09/2010 09:50:15 PM 489 Views
Quite true - 22/09/2010 10:07:46 PM 1082 Views
I say, "May I ask who's calling?" - 22/09/2010 09:00:10 PM 1071 Views
What do you do if they say "No" ? - 22/09/2010 09:43:42 PM 1008 Views
Than you say. ''Ok." They may have a reason for not disclosing their name. - 22/09/2010 09:49:56 PM 1029 Views
That reason is often that they are nutters. - 22/09/2010 10:29:19 PM 1134 Views
I hate it when people pull the "attorney-client privilege" thing. - 22/09/2010 11:31:01 PM 937 Views
They are almost invariably nutters. - 23/09/2010 01:45:41 PM 1380 Views
Tools! - 22/09/2010 10:13:32 PM 1006 Views
I usually ask: "Who am I speaking with, again?" - 22/09/2010 09:12:29 PM 1114 Views
I'm of the opinion that when you are at work, you represent your employer - 22/09/2010 09:14:58 PM 1244 Views
^ this. *NM* - 22/09/2010 09:23:00 PM 473 Views
+1 *NM* - 22/09/2010 10:10:59 PM 557 Views
I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:27:05 PM 1164 Views
Re: I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:40:10 PM 1181 Views
well, i can sympathize with that a bit at least - 22/09/2010 10:00:34 PM 1309 Views
"Who should I say is calling?" *NM* - 22/09/2010 09:41:57 PM 472 Views
This. It's polite, and asks the question correctly. - 23/09/2010 02:05:01 AM 991 Views
I usually say "Who may I say is calling?" but that works too... - 23/09/2010 01:59:03 PM 1398 Views
language games..... - 22/09/2010 09:42:35 PM 1062 Views
There would be apoplectic outcries if I answered the phone in such a way - 22/09/2010 09:45:56 PM 1223 Views
yeah.... i'm happy i get to be informal! - 23/09/2010 02:58:31 AM 1099 Views
Who is this? is unprofessional - 22/09/2010 09:45:05 PM 1092 Views
Re: Who is this? is unprofessional - 22/09/2010 09:48:58 PM 1267 Views
Re: Who is this? is unprofessional - 22/09/2010 09:54:13 PM 1066 Views
it is not US standards. *NM* - 22/09/2010 10:03:47 PM 505 Views
good. *NM* - 22/09/2010 10:13:22 PM 556 Views
I generally don't because - 22/09/2010 10:43:38 PM 950 Views
well fair enough... - 23/09/2010 08:07:08 AM 1050 Views
it doesn't matter if you HAVE to know their name. - 22/09/2010 10:07:18 PM 1132 Views
You are being silly and immature. - 22/09/2010 09:49:20 PM 948 Views
Thanks for your input? - 22/09/2010 10:17:21 PM 1167 Views
I usually say, "B*tch, who you be!?" - 22/09/2010 10:13:57 PM 1045 Views
Do you pronounce that with a click sound? - 22/09/2010 10:15:29 PM 1076 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 10:29:33 PM 888 Views
Perfect. *NM* - 23/09/2010 12:47:14 AM 546 Views
No you are *NM* - 23/09/2010 11:53:07 AM 538 Views
Who is this? always comes across as rude. *NM* - 22/09/2010 11:17:31 PM 472 Views
"Who may I say is calling, please?" is short and polite. - 23/09/2010 01:13:43 AM 1024 Views
when someone asks me "may I ask who's calling?"... - 23/09/2010 03:29:30 AM 1000 Views
that's because you're a tool - 23/09/2010 03:39:08 AM 1317 Views
because it amuses me *NM* - 23/09/2010 03:41:18 AM 492 Views
Huh - 15/07/2015 02:06:55 PM 613 Views

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