Privacy is a BIG thing. You may not demand to know the caller's name. You may only politely inquire if you may breach their privacy by learning their name. And yes, you do need permission for that.
Good alternative include
"May I have your name?"
"What is your name, if you don't mind?" (more casual; I usually only say this way when I'm already taking down a message from them)
"May I tell him who's calling?"
Good alternative include
"May I have your name?"
"What is your name, if you don't mind?" (more casual; I usually only say this way when I'm already taking down a message from them)
"May I tell him who's calling?"
.
- 22/09/2010 08:19:28 PM
1724 Views
I think "May I ask who's calling" is more polite.
- 22/09/2010 08:26:55 PM
1138 Views
.
- 22/09/2010 08:31:17 PM
1101 Views
Re: May I ask who's calling / Who is this?
- 22/09/2010 08:33:24 PM
1169 Views
.
- 22/09/2010 08:38:45 PM
1042 Views
Well, the whole asking permission bit is part of being polite.
*NM*
- 22/09/2010 09:05:43 PM
500 Views
*NM*
- 22/09/2010 09:05:43 PM
500 Views
I say, "May I ask who's calling?"
- 22/09/2010 09:00:10 PM
1127 Views
What do you do if they say "No" ?
- 22/09/2010 09:43:42 PM
1095 Views
Than you say. ''Ok." They may have a reason for not disclosing their name.
- 22/09/2010 09:49:56 PM
1112 Views
That reason is often that they are nutters.
- 22/09/2010 10:29:19 PM
1206 Views
I hate it when people pull the "attorney-client privilege" thing.
- 22/09/2010 11:31:01 PM
1010 Views
Ah, you mean because they want to sell my boss storm windows or vinyl siding. *NM*
- 22/09/2010 10:30:15 PM
539 Views
I'm of the opinion that when you are at work, you represent your employer
- 22/09/2010 09:14:58 PM
1323 Views
Re: I'm of the opinion that when you are at work, you represent your employer
- 22/09/2010 09:42:29 PM
1279 Views
I typically say something along the lines of "And who am I speaking to?"
- 22/09/2010 09:27:05 PM
1251 Views
Re: I typically say something along the lines of "And who am I speaking to?"
- 22/09/2010 09:40:10 PM
1256 Views
language games.....
- 22/09/2010 09:42:35 PM
1127 Views
There would be apoplectic outcries if I answered the phone in such a way
- 22/09/2010 09:45:56 PM
1306 Views
Who is this? is unprofessional
- 22/09/2010 09:45:05 PM
1178 Views
Re: Who is this? is unprofessional
- 22/09/2010 09:48:58 PM
1339 Views
Re: Who is this? is unprofessional
- 22/09/2010 09:54:13 PM
1147 Views
You don’t have to transfer for them if they refuse but you should still ask politely
- 22/09/2010 10:31:55 PM
1218 Views
You are being silly and immature.
- 22/09/2010 09:49:20 PM
1011 Views
I usually say, "B*tch, who you be!?"
- 22/09/2010 10:13:57 PM
1114 Views
And I be all, like, sobbing and crying cause you're a rude jerk. And then you laugh at me some more
- 22/09/2010 10:33:38 PM
1112 Views
Please stop splitting hairs. You're way is simply inccorrect. You cannot justify the rudeness away.
- 22/09/2010 10:49:05 PM
1269 Views
when someone asks me "may I ask who's calling?"...
- 23/09/2010 03:29:30 AM
1085 Views
It's quite simple, really. Do you like getting paid? Then answer the phone the way your boss wants *NM*
- 24/09/2010 03:46:24 AM
564 Views

*NM*