Active Users:434 Time:18/06/2025 03:21:16 AM
politeness is practically the definition of professionalism. LadyLorraine Send a noteboard - 23/09/2010 03:37:27 AM
We are harped on this ALL THE TIME at veterinary school. No matter HOW MUCH we want to, are right, or think it would help the animal, being rude to the client is NEVER EVER EVER EVER EVAR the right thing.

Now, the practicality, is sometimes that's not true and with the right client, crossing the line drives a point home. But, these days, that's a very rare client.
Still Empress of the Poofy Purple Pillow Pile Palace!!
Continued Love of my Aussie <3
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. - 22/09/2010 08:19:28 PM 1605 Views
I think "May I ask who's calling" is more polite. - 22/09/2010 08:26:55 PM 1028 Views
. - 22/09/2010 08:31:17 PM 989 Views
Well, but... - 22/09/2010 08:42:22 PM 1070 Views
. - 22/09/2010 09:05:01 PM 944 Views
you may not BE a receptionist... - 22/09/2010 09:20:09 PM 1095 Views
"And your name, so I can tell (the person you asked for)?" *NM* - 23/09/2010 12:34:18 AM 479 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:33:24 PM 1062 Views
. - 22/09/2010 08:38:45 PM 899 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 08:55:34 PM 1245 Views
Well, the whole asking permission bit is part of being polite. *NM* - 22/09/2010 09:05:43 PM 440 Views
. - 22/09/2010 09:06:47 PM 941 Views
Not so good for the phone answering, then. *NM* - 22/09/2010 11:29:34 PM 474 Views
Hmm... - 22/09/2010 08:59:23 PM 1099 Views
It's "who" *NM* - 22/09/2010 09:50:15 PM 469 Views
Quite true - 22/09/2010 10:07:46 PM 1044 Views
I say, "May I ask who's calling?" - 22/09/2010 09:00:10 PM 1033 Views
What do you do if they say "No" ? - 22/09/2010 09:43:42 PM 977 Views
Than you say. ''Ok." They may have a reason for not disclosing their name. - 22/09/2010 09:49:56 PM 990 Views
That reason is often that they are nutters. - 22/09/2010 10:29:19 PM 1096 Views
I hate it when people pull the "attorney-client privilege" thing. - 22/09/2010 11:31:01 PM 895 Views
They are almost invariably nutters. - 23/09/2010 01:45:41 PM 1344 Views
Tools! - 22/09/2010 10:13:32 PM 963 Views
I usually ask: "Who am I speaking with, again?" - 22/09/2010 09:12:29 PM 1072 Views
I'm of the opinion that when you are at work, you represent your employer - 22/09/2010 09:14:58 PM 1198 Views
^ this. *NM* - 22/09/2010 09:23:00 PM 452 Views
+1 *NM* - 22/09/2010 10:10:59 PM 535 Views
I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:27:05 PM 1124 Views
Re: I typically say something along the lines of "And who am I speaking to?" - 22/09/2010 09:40:10 PM 1139 Views
well, i can sympathize with that a bit at least - 22/09/2010 10:00:34 PM 1262 Views
"Who should I say is calling?" *NM* - 22/09/2010 09:41:57 PM 446 Views
This. It's polite, and asks the question correctly. - 23/09/2010 02:05:01 AM 944 Views
I usually say "Who may I say is calling?" but that works too... - 23/09/2010 01:59:03 PM 1353 Views
language games..... - 22/09/2010 09:42:35 PM 1024 Views
There would be apoplectic outcries if I answered the phone in such a way - 22/09/2010 09:45:56 PM 1177 Views
yeah.... i'm happy i get to be informal! - 23/09/2010 02:58:31 AM 1059 Views
Who is this? is unprofessional - 22/09/2010 09:45:05 PM 1048 Views
Re: Who is this? is unprofessional - 22/09/2010 09:48:58 PM 1224 Views
Re: Who is this? is unprofessional - 22/09/2010 09:54:13 PM 1023 Views
it is not US standards. *NM* - 22/09/2010 10:03:47 PM 487 Views
good. *NM* - 22/09/2010 10:13:22 PM 531 Views
I generally don't because - 22/09/2010 10:43:38 PM 915 Views
well fair enough... - 23/09/2010 08:07:08 AM 1016 Views
it doesn't matter if you HAVE to know their name. - 22/09/2010 10:07:18 PM 1092 Views
You are being silly and immature. - 22/09/2010 09:49:20 PM 902 Views
Thanks for your input? - 22/09/2010 10:17:21 PM 1122 Views
I usually say, "B*tch, who you be!?" - 22/09/2010 10:13:57 PM 1006 Views
Do you pronounce that with a click sound? - 22/09/2010 10:15:29 PM 1034 Views
Re: May I ask who's calling / Who is this? - 22/09/2010 10:29:33 PM 845 Views
Perfect. *NM* - 23/09/2010 12:47:14 AM 527 Views
No you are *NM* - 23/09/2010 11:53:07 AM 519 Views
Please stop splitting hairs. You're way is simply inccorrect. You cannot justify the rudeness away. - 22/09/2010 10:49:05 PM 1138 Views
politeness is practically the definition of professionalism. - 23/09/2010 03:37:27 AM 1056 Views
Who is this? always comes across as rude. *NM* - 22/09/2010 11:17:31 PM 452 Views
"Who may I say is calling, please?" is short and polite. - 23/09/2010 01:13:43 AM 978 Views
when someone asks me "may I ask who's calling?"... - 23/09/2010 03:29:30 AM 952 Views
that's because you're a tool - 23/09/2010 03:39:08 AM 1281 Views
because it amuses me *NM* - 23/09/2010 03:41:18 AM 474 Views
Huh - 15/07/2015 02:06:55 PM 575 Views

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